Privacy Policy

Last updated: May 2026

Welcome to Nutlless
We are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or interact with our services.

1. Who We Are

Nutlless is a nut-free bakery based in England. If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Email: enquiries@nutlless.com

2. Information We Collect

We may collect and process the following information:

Information You Provide Directly:

Your name
Email address
Phone number
Billing and delivery address
Order details
Messages submitted through our contact form

Payment Information:

Payments are securely processed through Squarespace Payments and/or their payment partners.
We do not store your full payment card details on our servers.

Automatically Collected Information:

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Website usage data
Cookies and analytics information

We may use tools such as Google Analytics to understand how visitors use our website.

3. How We Use Your Information

We use your information to:

Process and fulfil orders
Provide local delivery services
Respond to enquiries and customer support requests
Improve our website and services
Send order updates and service communications
Detect fraud or misuse
Send newsletters and promotional emails (only if you opt in)

4. Marketing Communications

If you subscribe to our newsletter or marketing emails, we may send you updates about:

New products
Seasonal offers
Bakery news
Delivery updates

You can unsubscribe at any time using the link in our emails or by contacting us at inquiries@nutlless.com.

5. Cookies

Our website uses cookies and similar technologies to:

Ensure the website functions correctly
Improve user experience
Analyse website traffic and performance

You can manage or disable cookies through your browser settings.

For more detailed information, we recommend adding a separate Cookie Policy and cookie consent banner to your website.

6. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties where necessary, including:

Payment processors
Website hosting providers
Delivery partners
Analytics providers
Email marketing services (if newsletters are introduced)

These third parties only process your data where necessary and are expected to keep it secure.

7. Data Retention

We keep personal information only for as long as necessary to:

Fulfil orders
Meet legal, tax, and accounting obligations
Resolve disputes
Enforce agreements

8. Your Rights

Under UK data protection law, you have rights including:

The right to access your personal data
The right to correct inaccurate information
The right to request deletion of your data
The right to object to certain processing
The right to withdraw consent for marketing

To exercise your rights, contact us at inquiries@nutlless.com.

You also have the right to complain to the UK Information Commissioner’s Office (ICO).

9. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse, or disclosure.

However, no online system can ever be guaranteed completely secure.

10.Shipping/Deliveries

While we currently provide local delivery services, we may expand to nationwide shipping in the future.
If this occurs, this Privacy Policy will continue to apply to any delivery and order information collected for shipping purposes.

11. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact: